What Information Do We Gather?
Information we automatically collect via industry standard web log files includes the URL from which you visited, the page you are visiting, your computer browser information and your IP address. We may also use automatic data collection devices such as “cookies”. We also may use 3rd party analytics programs.
As a prospective creditor using offerings on our site (such as our Request for Free Collection Agency Quotes service) to receive information from or about collection agencies, you are required to provide additional information so collectionagency.info can deliver these services to you. This includes contact information (name, company name, email and telephone number). We may also ask you for feedback about our service, which is collected and stored to allow us to continually improve our offerings.
How Do We Use Your Information?
collectionagency.info uses the information we gather to put creditors and collection agencies into contact with one another, to provide other features and functionality of this site, to improve your experience on our site through analysis and communication, for other purposes described in this policy, and for purposes disclosed to you when you provide information.
To Facilitate Free Quotes: Creditors or collection agencies will receive emails and other communications from us to fulfill or facilitate the purpose for which the information was provided or a request to use a service on this site. You cannot opt out of emails that are necessary to provide our services. By using collectionagency.info’s services offered on this site, you agree that we may use your personal information to contact you and deliver information to you related to those services.
Other Communications: collectionagency.info may send you email and other communications related to this site, your use of our services and the status of your account, which may include site updates and responses to your inquiries. In addition, collectionagency.info sends periodic surveys and other communications, all of which you can opt out of receiving.
How Do We Share Your Information With Others?
Prospective Creditors: To facilitate our business of matching creditors and collection agencies, prospective creditors using our services will be provided information about collection agencies relevant to the creditor’s request or inquiry using such services. This can include collection agency contact information, company background information and, where appropriate, ratings or reviews.
Collection Agencies: Similarly, collection agencies whose products or services are relevant to a prospective creditor’s request, and/or marketers, resellers and other service providers performing marketing, fulfillment and/or similar services on behalf of such collection agencies with respect to the prospective creditor’s request, may be provided with that prospective creditor’s information. We contractually limit use of the creditor’s information (including all forms of contact information submitted) by the collection agency to communicating with the creditor, or permitting its marketers, resellers or other service providers to communicate with the creditor, about their desired purchase.
Agents: From time to time, we may use the services of third-party companies to help facilitate our business activities. These include marketing service providers. These companies are subject to confidentiality agreements with us and are prohibited from using the information we provide for any reason except to perform the functions that collectionagency.info has outlined for them.
Legal Requests. collectionagency.info is interested in protecting its members and the community at large. We will release account and other personal information to legal authorities when we believe it is appropriate to comply with the law, rules or regulations or to protect persons or property. In addition, collectionagency.info may choose to release information about you to relevant parties in relation to investigations of fraud, piracy or other unlawful activity.
Your information is stored on servers that are protected against unauthorized access through the use of safeguards such as “firewalls,” encryption and Secure Socket Layers. We utilize many security techniques to protect your personal information. However, it is impossible to guarantee a perfect security system.
Children (persons under the age of 18) are not eligible to use collectionagency.info’s services.
Notification of Change